Policies

 

Payment

We accept American Express, Visa, Mastercard and Discover as payment for your order


 

Shipping Charges

 


 

Standard Shipping

4-7 Business Days

1st Hat - $13.00

2nd Hat - Free

$200.00 and up free shipping


 

International Orders

Selentinohat.com will ship internationally, at an additional charge of $15.

To order from anywhere outside the continental US, contact us:

By e-mail: selentinohat@gmail.com

Customs charges are the customer's responsibility.


 

Merchandise Return Policy

Your satisfaction is 100% guaranteed. We will refund or exchange your purchase within 14 days.


 

How to return or exchange your hat:

  1. Contact us at Selentinohat@gmail.com, so that we can send you a return authorization form via e-mail.
  2. Return your hat:
    1. Returned merchandise must be shipped back to us within 14 days of receipt, at customer expense.
    2. Returned hats must be in original condition, and must carry all store tags. Hats that show any sign of wear cannot be returned or exchanged.
  3. If you are exchanging your hat: a. Follow instructions for returning your hat. b. Indicate the new hat you are ordering on your return authorization form. Please allow 2-3 weeks after returning your hat for your new selection to be shipped.

Privacy Statement

We respect your right to privacy. Selentinohat.com will not share, sell, or in any way distribute our customers' names, e-mail addresses, or any personal information to outside parties. Selentinohat.com may on occasion send customers promotional e-mail announcing seasonal specials or sales. Such messages will always include an option to refuse future e-mails. To refuse, simply click on the appropriate button.


 

Sales Tax

All purchases are subject to all applicable taxes. Taxes will be added to the cost of purchases. Tax in New York State is 8.875% on each item above $110.